FAQ

If your question is not listed below feel free to contact us at feedback@finetwork.biz for more details.

How do Payments work?

You can pay with a credit card or through Paypal using our shopping cart. Once you’ve entered your card information into the form you can submit your order.

Once my order is processed what happens?

You will receive an email with instructions depending on the service you have purchased to get your service activated.

How long does it take for a service to become activated?

Please allow up to 48 hours for a service to be activated once you’ve submitted your details after checkout. (Each service will provide you with instructions on what to do once you’ve placed your order)

If you have ordered press release distribution please allow up to 24 hours for your release to be uploaded, and syndicated on our network.

Do you work with international customers?

Yes, we work with clients around the world and accept international payments with VISA, MasterCard, American Express and Paypal.

I didn’t get an email receipt after ordering. Does it take long?

You will get an email within 5 minutes of your transaction. Please check your spam folders. If you have still not received a confirmation from us you can contact us here and we’ll re-send you the confirmation: order@finetwork.biz.

Do you offer refunds?

We provide a 7-day money back guarantee on all our services however after this period it is not possible to receive a refund.